Vinted Shoppers Voice Frustration Regarding Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Social Media Backlash
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, the service retracted a modification regarding delivery choices following member complaints.